Privacy Policy

Last Updated: 04/01/2026

Super American Circus (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, sign up for updates, or interact with us online.

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Refund, Return & Cancellation Policy

All ticket sales are final and non-refundable.

In the event of a show postponement due to weather, government advisories, or unforeseen circumstances, tickets will remain valid for a rescheduled performance. Customers may use their original tickets for any available future show date of equal value.

If a customer is unable to attend a rescheduled performance, they may contact us for assistance with transferring their tickets to another available date, subject to availability.

We do not offer refunds for missed shows, late arrivals, or unused tickets.

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Shipping Policy

All tickets are delivered digitally.

After purchase, customers will receive an email confirmation with their ticket(s) and event details. No physical tickets will be mailed.

Customers are responsible for providing a valid email address at checkout. If tickets are not received, customers should contact us for assistance prior to the event.

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Privacy Policy

We respect your privacy and are committed to protecting your personal information.

When you purchase tickets or interact with our website, we may collect personal information such as your name, email address, phone number, and payment details. This information is used solely to process transactions, deliver tickets, and communicate important event updates.

We do not sell or share your personal information with third parties for marketing purposes.

SMS consent and phone numbers are not shared with third parties.

We implement appropriate security measures to protect your information through our platform providers, including Wix and payment processors.

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Terms & Conditions

By purchasing tickets and attending our events, you agree to the following terms:

• All ticket sales are final and non-refundable.

• Event dates and times are subject to change due to weather, safety concerns, or other unforeseen circumstances.

• Tickets remain valid for rescheduled performances and may be used for a future show of equal value.

• Entry may be denied for late arrivals or failure to present valid tickets.

• Guests must follow all venue rules and safety guidelines.

• We reserve the right to refuse service or admission to anyone for inappropriate or unsafe behavior.

• By attending, you consent to being photographed or recorded for promotional purposes.

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Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Email address

• Phone number

• Billing and payment information

• Mailing address

• Ticket purchase details

• Any information you submit through contact forms, promotions, or giveaways

We may also automatically collect certain information when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the site

• Referring website URLs

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How We Use Your Information

We use the information we collect to:

• Process ticket purchases and transactions

• Send confirmations, updates, and important event information

• Respond to inquiries and customer service requests

• Send marketing emails, promotions, and announcements (you may opt out at any time)

• Improve website functionality and user experience

• Monitor and analyze usage trends

• Comply with legal obligations

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Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

• Payment processors

• Ticketing platforms

• Email and marketing service providers

• Website hosting and analytics providers

• Legal authorities if required by law

All third parties are required to maintain the confidentiality and security of your information.

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Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to enhance your browsing experience and gather analytics data.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

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Email Communications

By providing your email address, you consent to receive communications from Super American Circus.
You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link or contacting us directly.

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SMS

Communications & Consent

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Super American Circus, including ticket links, event updates, promotions, and important notifications. Message frequency may vary. Message and data rates may apply.

SMS consent is not shared with third parties or affiliates.
Your mobile number and SMS opt-in information are used solely by Super American Circus for communication purposes.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us directly.

​Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

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Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies separately.

 

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we have about you

• Request corrections or updates

• Request deletion of your information

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

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Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Super American Circus
Email: info@superamericancircus.com